PRIVACY POLICY

1. Introduction
Welcome to MTK STORE. We’re committed to protecting and respecting your privacy in accordance with UK data-protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

  • Personal Data: name, billing/shipping address, email address, phone number.

  • Payment Data: card details, payment provider transaction IDs (processed securely by third parties).

  • Order Data: products purchased, order history, returns.

  • Technical Data & Cookies: IP address, browser type/version, operating system, pages viewed, referral URLs, device identifiers.

3. How We Collect Data

  • Directly from you when you place an order, register an account, subscribe to newsletters, or contact us.

  • Automatically via cookies and similar tracking technologies.

4. Why We Use Your Data (Legal Bases)

  • Contract Performance: to process and deliver your orders.

  • Consent: to send marketing communications (you can withdraw at any time).

  • Legitimate Interests: to improve our site, detect fraud, and personalize your shopping experience.

  • Legal Compliance: to keep records as required by UK law.

5. Sharing Your Data
We may share your information with:

  • Shopify (our e-commerce platform)

  • Payment Processors (e.g. Stripe, PayPal)

  • Delivery & Fulfillment Partners

  • Marketing & Analytics Providers (e.g. Google Analytics, Mailchimp)

  • Legal & Professional Advisors, if required by law.

6. International Transfers
Some service providers (e.g. Shopify, Google) may process data outside the UK. We rely on EU/UK Standard Contractual Clauses or equivalently appropriate safeguards.

7. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes set out above, or as required by law (typically up to 7 years for financial records).

8. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Erase data (“right to be forgotten”) in certain circumstances

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (where relevant)

To exercise any right, email us at: mtkstoreuk@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

9. Cookies
We use cookies to enhance site functionality and analyze traffic. For details, see our Cookie Policy link in the footer.

10. Changes to This Policy
We may update this policy occasionally. We’ll notify you of significant changes via email or a banner on our site.